Shipping policy

Order Processing

• All orders are processed within 5-7 business days after successful payment confirmation.
• During periods of high demand, product launches, sales, or holidays, processing may take up to 7-10 business days.
• Orders are processed only on Monday to Saturday, excluding public holidays.
• Once your order has been shipped, you will receive a confirmation email containing your tracking details.

Shipping Time

Shipping Availability

We currently ship to all serviceable locations across India.

Shipping Charges

Shipping charges are automatically calculated during checkout based on:

• Delivery location
• Package weight
• Product dimensions
• Selected shipping method

Any available free shipping offers will be displayed during checkout.

Order Tracking

After your order has been dispatched, you will receive:

• A shipping confirmation email
• Tracking number
• Courier partner details

You can track your shipment using the tracking link provided in your email.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

• DAXSTORE cannot guarantee successful delivery.
• If the package is returned to us, additional shipping charges will apply for re-dispatch.
• Orders already shipped cannot be redirected or modified.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

• Courier service issues
• Weather conditions
• Natural disasters
• Government restrictions
• Public holidays

DAXSTORE is not responsible for delays caused by third-party shipping carriers once the order has been dispatched.

Lost, Missing or Damaged Packages

If your package arrives damaged or appears to be lost:

• Contact us within 48 hours of delivery or expected delivery date for lost shipments.
• Include your Order Number.
• Provide clear photographs of the damaged product, shipping box, shipping label, and packaging material.

We will investigate the issue with the courier partner and work towards the best possible resolution.

Failed Delivery Attempts

If delivery fails due to:

• Customer unavailable
• Incorrect address
• Refusal to accept delivery

The courier may return the package to us. Any re-shipping charges will be borne by the customer.

Order Changes & Cancellations

Once an order has been shipped:

• Shipping addresses cannot be modified.
• Shipping methods cannot be changed.
• Orders cannot be cancelled while in transit.

Please review your order carefully before completing your purchase.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Thank you for shopping with DAXSTORE. We appreciate your trust and are committed to providing a smooth, reliable, and enjoyable shopping experience.